Thank you for shopping at RK’s Home Decor & Clothing Store. We strive to ensure that your shopping experience with us is satisfactory, and we are committed to providing you with quality products. Please read our Return & Refund Policy carefully before making any purchase.
Returns
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer service team at [insert email address] to obtain a Return Merchandise Authorization (RMA) number. Please include the RMA number with your returned item.
Refunds
Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within [insert number] business days.
Exchanges
If you need to exchange an item for a different size, color, or style, please contact our customer service team at [insert email address] to initiate the exchange process. We will provide you with further instructions on how to return the original item and process the exchange.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance when returning items, as we cannot guarantee that we will receive your returned item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team at [insert email address] within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible, whether it be through a replacement, exchange, or refund.
