At RK’s Home Decor & Clothing Store, we understand that circumstances may arise that require you to cancel your order. We aim to make the cancellation process as seamless as possible for our customers. Please read our Cancellation Policy carefully before placing your order.
Order Cancellation
You may cancel your order within 24 hours of placing it for a full refund. To request a cancellation, please contact our customer service team at [insert email address] with your order details, including the order number and the reason for cancellation. We will make every effort to accommodate your request.
Cancellation After 24 Hours
If you wish to cancel your order after the initial 24-hour window has passed, please note that we may have already begun processing your order for shipment. In such cases, we cannot guarantee that we will be able to cancel your order. However, we encourage you to contact our customer service team as soon as possible, and we will do our best to assist you.
Refunds for Cancelled Orders
If your order is eligible for cancellation and a refund, we will process the refund to your original method of payment within [insert number] business days. Please note that it may take additional time for the refund to appear on your credit card or bank statement, depending on your financial institution’s processing time.
Exceptions
Please note that certain items may not be eligible for cancellation, particularly if they are custom-made or personalized. Additionally, orders that have already been shipped cannot be cancelled but may be eligible for return under our Return & Refund Policy.